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Thursday, May 3, 2012

Program Evaluation - Final Project


For my program evaluation course's final, we were asked to respond to a RFP for an actual impact evaluation. It was a partner paper, but here was the section that I completed.




UN WOMEN: UNITED NATIONS ENTITY FOR GENDER EQUALITY AND THE EMPOWERMENT OF WOMEN
MAY 2012

Impact Evaluation Proposal of the
Safe Cities Free of Violence Against Women and Girls Project in New Delhi, India



I. Executive Summary

Purpose: The Safe Cities Free of Violence Against Women and Girls Project in New Delhi, India aims to be the first proven model on how to prevent and reduce sexual harassment and violence against women and girls in public spaces for eventual adaptation by local authorities and other decision-makers worldwide, in partnership with grassroots women’s organizations and community groups. This program is targeting slum areas and impoverished neighborhoods in five different cities worldwide: Cairo (Egypt), Kigali (Rwanda), Port Moresby (Papua New Guinea), Quito (Ecuador), and the focus of this impact evaluation, New Delhi (India). Ideally, these efforts will empower women and their communities to end this gender-based violence. The purpose of this document is to lay out a strategic framework that assesses the impact of this program in New Delhi.

Scope and Methods: A variety of methods will be used to evaluate the impact of this program. We propose a quasi-experimental evaluation in conjunction with a comprehensive pre- and post-intervention evaluation. Quantitative data will include existing and relevant government statistics and surveys, as used in the baseline study already published. Qualitative data will include open ended questionnaires, interviews, focus groups, and video footage of public spaces. Data was collected from the nine geographical districts of Delhi: Central, East, New, North, North-East, North-West, South, South-West, and West. Within these districts, two to three survey sites were selected which included markets, train stations, bus terminals, parks, and school campuses.

Recommendations: To ensure the success of this evaluation, we recommend encouraging feedback from key-stakeholders and policy makers regarding this evaluation and progress of the program thus far, review other Safe Cities programs and evaluations to consider implementing their best practices, and increase outreach to religious leaders and men’s organizations for their participation and support.
II. Introduction
This is a proposal to create and carry out an impact evaluation for the Safe Cities Free of Violence Against Women and Girls program in New Delhi, India. Using the model outlined in this report, Lauren Deutsch and Allison Primack from The George Washington University in Washington, DC, will carry out an evaluation to determine the extent to which this program has reduced gender-based violence, increased mobility of women and girls in public spaces, and increased awareness about the enjoyment of women and girl’s rights to access and use public spaces.

III. Background
In a June 2011 survey, Thomson Reuters ranked India the fourth most dangerous place for women in the world based on high rates of female infanticide, foeticide and sex trafficking[1]. While India has made impressive strides to protect their female citizens, violence against women remains prevalent in New Delhi.  In order to determine an appropriate methodology for this study, it is crucial that scoping studies are conducted to gain a deeper understanding of the nature of sexual violence and harassment in New Delhi. Special care has been taken to ensure that these activities are gender, age, and culturally appropriate.

Description of the Program
Safe Cities Free of Violence Against Women and Girls program aims to be the first proven model on how to prevent and reduce sexual harassment (also referred to as “eve-teasing”) and violence against women and girls in public spaces by partnering with local authorities, global decision-makers, and grassroots women’s organizations and community groups. This model can be scaled up in many contexts—furthering women’s empowerment equality, while enhancing the quality of urban life for all.

Key Strategies and Components
The Safe Cities for Women and Girls key strategies and components are outlined by the programs description, as follows:                       
       furthering enhanced laws, policies and protocols to address these forms of violence explicitly, end impunity for abusers, and strengthen governmental accountability;
       carrying out surveys and data collection, to capture the magnitude and nature of sexual harassment and violence in public spaces, gage the attitudes of men, women and young people; as well as to inform public policies and assess progress;
       undertaking “safety audits”, considered a best practice internationally, which involve women and other community members in identifying unsafe areas and needed interventions, mapping “hotspots” of risks of assault and harassment, and formulating solutions in dialogue and partnership with local authorities;
       improving municipal planning in various sectors, including urban design through the introduction of practical safety measures by local authorities, in collaboration with women and their communities — such as changes in street lighting, signage, location of bus stops, and access to emergency hotlines in bus and train stations;
       advancing prevention efforts, including through mass media campaigns and community mobilization on `zero tolerance’ for sexual harassment and lewd behavior towards women — with a special focus on engaging young people and men of all ages;
       training and improving the capacities of local authorities and other key actors to respond to violence against women and girls in public spaces, including the police, judges, social services and the media;
       applying gender-responsive budgeting, a methodology utilized to analyze resource flows and their responsiveness to women’s needs and rights, in order to identify the level of existing allocations to address violence against women issues, inform budgetary appropriations, and track relevant public sector investments;
       crafting and pursuing a first-of-a-kind rigorous impact evaluation, in order to demonstrate the model’s value and relevance for policy-makers and others in cities and countries around the world working towards making cities safer for women and girls.

This list will be used later in the Theory of Change logic model as the activities used to create the outputs and outcomes. The strategy set forth in this report will fulfill the last component on the list — a rigorous impact evaluation.

Relevant Past Research and Evaluation Findings
In order to effectively determine an impact evaluation design for the Safe Cities Program in New Delhi, it is useful to look to the baseline data - a joint-action research survey initiative carried out by the Indian Department of Women and Child Development, Government of New Delhi, JAGORI (which means “awaken women!” in Hindi), the UNIFEM (now UN Women) South Asia Regional Office, and UN Habitat. The survey was conducted using a sample of 5,010 women and men in 23 areas and 50 interview sites between January and March 2010. Data was also collected from “common witnesses,” people who live close to large public spaces that frequently observe sexual harassment crimes.
The study found that a high percentage of the respondents believe that sexual harassment in public places is the single most important factor that renders New Delhi an unsafe city. 85.4% women, 87% men, and 93% common witnesses responded that these problems are “rampant” in New Delhi. Verbal harassment is the most common form, followed by visual harassment and stalking. This harassment is most commonly experienced in market places, metro stations, areas around schools and colleges, and industrial areas.

Many factors lead to women feeling unsafe in public spaces. These include lack of gender-friendly functional infrastructure such as public transportation systems, public use of drugs and alcohol, lack of clean and safe public restrooms, and lack of effective and visible police presence. If they were ever subject to sexual harassment, 58% of women stated that they would not even consider going to the police, and only 0.8% of the women surveyed have ever reported incidents. Police are avoided because it is perceived that they will not do anything to solve the problem, they will trivialize the incident, or shift blame to the victim. Additionally, over half of respondents reported that if they saw an incident occurring that they would not get involved or contact the authorities to help.

Relevant Literature on the Program
                Past research: http://jagori.org/wp-content/uploads/2006/01/Strategic_Framework.pdf
                Baseline Data http://jagori.org/wp-content/uploads/2011/03/Baseline-Survey_
                UN Women Information http://www.unwomensouthasia.org/un-women-in-south-asia-

IV. Evaluation Questions
This impact evaluation establishes three goals to determine the extent to which the program has:
1.     Reduced gender-based violence;
2.     Increased mobility of women and girls in public spaces, and;
3.     Increased awareness about the enjoyment of women and girl’s rights to access and use public space in New Delhi.

In order to determine if these goals are achieved, we should specifically answer the following questions. These questions were derived from the baseline data and its key components. They are aimed to measure program impact, program outcomes, program outputs, and the effectiveness of the program’s strategies and processes:
1.     As a result of Safe Cities initiatives, do women perceive to be safer in public spaces?
2.     As a result of Safe Cities initiatives, are women more inclined to report incidents to the police?
3.     Has the number of sexual harassment cases decreased in public spaces since the Safe Cities program began, or changed the type and occurrence of these incidents?
4.     Has the Safe Cities program led to laws or government led initiatives to promote gender equality and women safety in public spaces?
5.     Has the Safe Cities program produced policies or budgets to improve infrastructure (i.e. public transportation and public restrooms) to make it safer for women?
6.     Has the Safe Cities program changed men/boys perspective of appropriate behavior towards women in public spaces?
7.     As a result of Safe Cities initiatives, are citizens more likely to intervene if they witness sexual harassment occurring in a public space?
8.     Have the multimedia methods effectively shaped public perception of these issues?
9.     Were there any unanticipated outcomes from the Safe Cities program?
10.  How well did the Safe Cities program implement its core strategies?
11.  What were the main challenges of effective implementation, and how were they overcome?

V. Evaluation Design
This impact evaluation design will incorporate gender equality and human rights approaches, participatory techniques, a mixed-methods approach incorporating qualitative and quantitative methodologies, construction of counterfactuals to help assess impact attribution, and a longitudinal study involving baseline, mid-term, end line, and ex-post assessments.

In order to better understand what impact will be evaluated, it is critical to outline the Safe Cities Theory of Change (TOC). By analyzing the long term goals of the program and their supporting assumptions, we will be able to easily connect the preconditions and requirements necessary to achieve the goal of reducing sexual harassment in public spaces, identify which interventions will be most effective, and develop indicators to measure the success of these interventions.

Long Term Goals and the Assumptions Behind Them
The ultimate goal of this initiative is to prevent and reduce sexual harassment of women and girls in public spaces in New Delhi, India. As previously mentioned, this is to be achieved by three broad goals. First is to reduce gender-based violence, which assumes that this type of violence is prevalent, and that women and girls currently do not feel comfortable using available resources. Second is to increase mobility of women and girls in public spaces, which assumes that this fear of harassment is preventing women and girls from using these public spaces safely, and that there is a lack of infrastructure to help prevent these crimes. The final goal is to increase awareness about the enjoyment of women and girl’s rights to access and use public space in New Delhi, which assumes that there is a lack of community effort to raise awareness on this issue. This is the basis of the logic used in our TOC model.

Connecting Preconditions and Requirements Necessary to Achieve the Long-Term Goal
The following logic model is a diagram mapping the inputs, activities, outputs, and outcomes of this program. The activities/key components are adopted from the list of “key strategies and components,” as listed earlier in the report. This model can be seen on the following page.

There are some external factors that could affect this logic model, the most prevalent being the cultural differences between India (New Delhi in particular) and the United States. The response to these programs may be different based on their cultural norms, their patriarchal society and historically misogynistic beliefs. Sexual acts of violence such as rape are still very much taboo in Indian culture and the timeframe associated with this logic model may be too progressive.  

Indicators of Success
In order to determine if the program is successful, several indicators must be in place to analyze various outputs of the program. The indicators are outlined in the table below:

Output
Indicator
Population Measured
Performance Threshold
Women better protected by the law
More provisions about sexual harassment added to the law
Lawmakers, Law Enforcement Officers
At least two provisions added per year, or in the process of being added
Dangerous “hotspots” identified and targeted for infrastructure improvement
Safety audit results, plans for infrastructure improvements set into place and put into action
Women/Girls, Lawmakers, City/Urban Planners, Law Enforcement Officers
Make infrastructure improvements in at least two hotspots per district per year
Changed public perception of sexual harassment issues
Public opinion surveys
Local Media Outlets, Women/Girls, Men/Boys
At least 25% more aware of sexual harassment issues per year
Women feel safer in public spaces
Interviews with women, public opinion surveys
Women/Girls, Law Enforcement Officers
Safety ratings increase by 25%
More public money allocated to community resources for women
Budgets, provisions added to the law
Lawmakers, Community Directors
At least 10% more funds allocated to community resources
Police better equipped to properly deal with these cases
Surveys rating the additional training programs, surveys from women’s perceptions
Law Enforcement Officers, Lawmakers
85% of officers complete training in first year, 100% by second year

Evaluating Impact
The RFP presents three main options that are to be considered for the impact evaluation design to determine if the aforementioned goals were achieved:
1.     Experimental evaluation, using randomized trials with control and treatment groups;
2.     Quasi-experimental evaluation, involving cluster trials (to compare the interventions’ effects on beneficiaries with comparable communities in which the intervention was not implemented; and/or
3.     Comprehensive pre- and post-intervention evaluation, without a comparison or treatment or control group.

For this program, an experimental evaluation is not feasible. Due to the sensitive nature of topic, it is not ethical to allow some women to participate but then withhold victim services if they were in fact required. We propose to use a quasi-experimental evaluation, not only because it is indeed viable, but it is also only second best to a random control trial and allows us to compare communities in New Delhi with one another. A comprehensive pre- and post-intervention evaluation will be used in conjunction with this to support the quasi-experimental results by using quantitative data from the government.

VI. Data Collection
To conduct our impact evaluation, we will be collecting a wide range of data from various sources. These methods are outlined below.

Sources of Data Available
Unfortunately, due to its taboo nature in New Delhi, there is not much existing data on this issue yet. The most comprehensive report we currently have is the baseline data collected in 2010. However, it would be useful to obtain government data on reported incidents, and compare this information to the baseline data. It may be that the number of reported incidents may go up even though that the total number of sexual harassment cases decrease — this would be helpful to see in the study, because it would show that the program is effective in empowering women to report these cases to the police.
Measures Used to Address the Research Questions
Various kinds of data will be collected before, during, and after the program in order to portray an accurate depiction of the city at that time. Quantitative data will include existing, relevant government statistics and surveys, as used in the baseline study. Qualitative data will include open-ended questionnaires and interviews of women who are involved in the program’s activities, and of random people approached on the street. Focus groups will be hosted with program directors and other leaders to brainstorm ways to confront these issues from a legal standpoint. Additionally, video footage will be collected in public spaces as evidence for the researchers to observe and record changes over time.

Data collection methods
In order to conduct a rigorous impact evaluation, data will be collected at four points in time: before the program begins (baseline), halfway through the program (mid-term), at the end of the program (end line), and at the end of all activities that supported the program (ex-post). Since the baseline evaluation has already been conducted, we can only rely on the resulting survey data. For the midterm evaluation moving forward, all of the data mentioned above will be collected. We will rely on participants to describe incidents based on memory and provide reactions to baseline data during the midpoint evaluation.

Sampling procedures
For this impact evaluation, both non-probability and probability sampling methods will be used to create a complete picture of the situation in New Delhi. For the interviews and focus group discussions, it is essential to use purposive samples in order to include community leaders, and women having endured a variety of incidents. The surveys and questionnaires will be distributed at random to the population. This will be achieved through stratified random sampling, dividing the population based on their age, location, and other demographic factors in an attempt to compile a diverse data set. The police data collected will be sampling the entire population.

Limitations to Validity and Reliability
The nature of the data in this study poses some threats to validity and reliability. Fortunately, there are precautions that can be taken to minimize the impacts of these limitations on our impact evaluation:
       Selection is a major threat to this study. Because sexual harassment is not openly discussed in Indian culture, it is expected that not every woman will be openly willing to participate in the study. Whatever group volunteers to opt in to the study may not truly represent the feelings of the majority. To attempt to correct for this it should be made clear upfront that their participation or responses will not jeopardize their safety or well-being so as to successfully reach along the entire spectrum of respondents.
       History can be a threat to internal validity, because a particular event in the region pertaining to sexual harassment may cause a particular reaction or change that has nothing to do with the Safe Cities program, and thus throw off the results. For this reason, it is essential to be aware of all events pertaining to sexual harassment in the New Delhi region, recording these events in the study, especially those leading directly to changes in government intervention, the response over the duration of the study, and violent incidents shared in the media.
       Attrition, also referred to as mortality, can also affect the results of the study, especially pertaining to individuals we hope to track over time through interviews and surveys. If for any reasons the participant feels like they are scared or threatened by being involved, we could lose their input or support. To make sure this does not occur, it is essential to maintain anonymity, and go to extra measures to ensure that they feel safe sharing private and somewhat embarrassing information.
       Spillover effects are likely to occur with the onset of this program and affect sexual harassment and violence outcomes in areas outside of New Delhi that are used for comparison. This is most likely to happen if the Safe Cities program incites new government regulations regarding sexual harassment in public places. This is not necessarily a bad thing because the program is helping more women than expected, but it could also contaminate the comparison group, which makes it difficult to determine the actual impact of treatment. Indicating if and when local or national changes are made can combat this.
       Measurement is a large threat to both validity and reliability in this study. There are concerns about whether the data collected is actually representative of the population, and if it is consistent. To help combat this, it is extremely important that the same measures are used for baseline, midpoint, and endpoint evaluations in order to avoid the easy pitfall of instrumentation issues.

Design Matrix
The following design matrix summarizes the data collection techniques in a table format:
Evaluation Question
Information Source
Sampling
Data Collection Mode/
Respondents
Specific Questions
As a result of Safe Cities initiatives, do women perceive to be more safe in public spaces?
Women and girls
Stratified random sampling of women and girls
Survey, Open-ended questionnaire, Interviews
- On a scale of 1-5, how safe do you feel in Space X?
- What makes you feel safe in public spaces?

As a result of Safe Cities initiatives, are women more inclined to report incidents to the police?
Women and girls
Stratified random sampling of women and girls
Survey, Open-ended questionnaire, Interviews, Government Data
- Have you ever reported a sexual harassment case to the police?
- Would you feel comfortable reporting a sexual harassment case to the police?
Has the number of sexual harassment cases decreased in public spaces since the Safe Cities program began, or changed the type and occurrence of these incidents?
Lawmakers, Law Enforcement
Collection of all police/
government data
Government Data, Video footage
N/A, only data analysis
Has the Safe Cities program led to laws or government led initiatives to promote gender equality and women safety in public spaces?
Lawmakers
Collection of government data
Government Data
N/A, only data analysis
Has the Safe Cities program produced policies or budgets to improve infrastructure (i.e. public transportation and public restrooms) to make it safer for women?
Lawmakers, City/Urban planners
Collection of government data
Government Data
N/A, only data analysis
Has the Safe Cities program changed men/boys perspective of appropriate behavior towards women in public spaces?
Men and boys
Stratified random sampling of public
Survey, Open-ended questionnaire, Interviews
- What type of behavior is appropriate towards women?
- Do you think women and men are treated the same in public spaces?
As a result of Safe Cities initiatives, are citizens more likely to intervene if they witness sexual harassment occurring in a public space?
Women and Girls, Men and Boys
Stratified random sampling of public
Survey, Open-ended questionnaire, Interviews, Video Footage
- Would you intervene if you saw someone being sexually harassed?
Have the multimedia methods effectively shaped public perception of these issues?
Local Media Outlets, Women and Girls, Men and Boys
Stratified random sampling of public, Purposive sampling of local media
Survey, Open-ended questionnaire, Interviews
- What is sexual harassment?
- Have you seen the local media campaign? Do these issues apply to you?
Were there any unanticipated outcomes from the Safe Cities program?
Community directors, Women and girls
Purposive sampling of community directors, public
Open-ended questionnaire, Interviews
- What was the most successful aspect of this program?
- What did you gain from this program?
How well did the Safe Cities program implement its core strategies?
Community directors
Purposive Sampling of program and community directors
Survey, Open-ended questionnaire, Interviews
Ask questions about success of the core outcomes
What were the main challenges to effective implementation of this program, and how were they overcome?
Community directors
Purposive Sampling of program administrators, community directors
Open-ended questionnaire, Interviews
- What was the biggest challenge in implementing this program?

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